FAQ
Estate Tasting Room: Open 11:00 am–5:00 pm Daily
Downtown Tasting Room: Open Sunday-Thursday from 12:00 pm–6:00 pm and Friday-Saturday from 11:00 am–9:00 pm; closed Monday.
Reservations are required and can be made online at the links below, or directly with our concierge over the phone at 805.591.3224 or by email at concierge@justinwine.com.
JUSTIN Estate: MAKE A RESERVATION
JUSTIN Downtown Tasting Room: MAKE A RESERVATION
Our Member-only Wine Society Lounge is currently open Friday and Saturday 11:00 am–4:00 pm. For reservations, please contact our concierge over the phone at 805.591.3224 or by email at concierge@justinwine.com.
To view a list of our available experiences, please visit HERE.
All available experiences at both our Estate and Downtown Tasting Rooms are by reservation only and can be made online at the links below, or directly with our concierge over the phone at 805.591.3224 or by email at concierge@justinwine.com.
JUSTIN Estate: MAKE A RESERVATION
The Restaurant at JUSTIN: MAKE A RESERVATION
JUSTIN Downtown Tasting Room: MAKE A RESERVATION
Currently outside food is not permitted, but guests are welcome to order from The Restaurant’s à la carte lunch menu to complement their tasting.
Currently, bottle service is reserved for JUSTIN Wine Society Members only. For questions or reservations, please contact our concierge at 805.591.3224 or concierge@justinwine.com.
Currently, both Tasting Room locations can welcome groups of up to 10 guests. For larger parties, please contact our concierge at 805.591.3224 or concierge@justinwine.com.
To maintain the safety of our guests and employees, we are not currently accepting walk-ins.
At both JUSTIN Tasting Room locations, all high-touch surfaces are sanitized regularly, including in between reservations for wine tasting and dining. At this time, all wine tasting experiences are taking place outdoors on our expansive patio where tables have been placed at least 6 feet apart to ensure proper social distancing. Sanitizing stations are available throughout the property for staff and upon arrival for guests joining us on the JUSTIN property.
Reservations are available from Thursday through Sunday 6:30 pm - 8:30 pm and can be made online HERE, or directly with our concierge over the phone at 805.591.3224 or by email at concierge@justinwine.com.
The JUST INN is currently open and taking reservations online HERE or over the phone with our concierge at 805.591.3224.
For private event inquiries, please reach out to the JUSTIN events team at events@JUSTINwine.com or call 805.591.3220.
Currently, neither JUSTIN Tasting Room locations are allowing wine pick-up orders.
We've created an aging chart to help you determine how long you should age your JUSTIN wines. Please click HERE to download our PDF.
For instructions on how to decant your JUSTIN wine, please click HERE.
Except for any library or large format wines (e.g., any bottle equal to or greater than 3L), we will gladly replace any bottle of wine purchased from JUSTIN Vineyards & Winery that is damaged, flawed, or otherwise deemed to be unsatisfactory. To return an item, please contact us within 180 days of purchase, via e-mail, at winesociety@justinwine.com to arrange for the return of a corked or otherwise flawed product. We ask you return the unfinished portion of the original bottle together with a copy of the original receipt or proof of purchase. We reserve the right to inspect any returned product prior to issuing a refund. Items that are (a) opened or damaged, (b) do not have a receipt or proof of purchase, or (c) were purchased more than 180 days from the initial return request may be denied a refund.
Once your return is received and processed, we will send you an e-mail acknowledging receipt and notifying you of the approval or rejection of your refund request. If approved, the purchase price and shipping costs will be refunded to the original form of payment within 30 days. However, if the original form of payment was a credit card that has since expired or been cancelled, and the refund cannot be processed to such credit card, you hereby agree that we can, in our sole discretion, issue the total amount of the applicable refund to you in the form of a JUSTIN Vineyards & Winery gift card.
We reserve the right to require and electronically capture consumer information from a valid state or government ID for all returns.
CLICK HERE to find out where you can buy JUSTIN wine in your area.
Or you can get JUSTIN wine delivered to your door HERE.
Yes, we ship to consumers in most states and through distributors in all 50 states. Consumers can call 805.591.3200, or shop online and have an order delivered right to your door!
